10 Online Event Engagement Tips

Looking to raise the bar at your next online event?

Increase engagement with these top 10 virtual event tips that every organizer should know…

The passion for high production values and attendee experience that we all held pre-pandemic can absolutely carry over into the digital realm. Creating events that fully immerse, inspire and excite an audience may pose a different set of challenges, but at London Filmed, we’ve seen time and time again, that it’s nothing a dedicated events producer can’t handle.

We’ve pulled together 10 of our top virtual event tips to attract maximum engagement from your audience.

1. Understand what engagement truly means in a virtual context

Start out by setting some clear expectations – of your event, and of yourself. Don’t expect to replicate the exact atmosphere of a conference hall. You’re looking to engage in an entirely different way.

Rather than working the crowd, your virtual event needs to hold appeal on an individual level. This means completely reworking the way that you consider your audience and adjusting your approach accordingly. The following tips will help.

2. Pick your events team and support crew carefully

We’re all used to falling into our specialist roles as event day creeps closer. From speaker liaison to the painstaking admin of registrations, we all have our own unique talents, and chances are, your team feels pretty comfortable with these within the context of a regular in-person event.

To make sure you’re creating the best experience for attendees of a virtual event, you might need to switch things up a little. Would the skills of the approachable teammate who usually handles registration be better applied to another aspect of a virtual event? Which of your crew feels happiest taking on some of the new technical roles? By making sure you have the right person on the right job, you’ll run a much slicker, more enjoyable production.

And if you identify the need for some specialist help from an event production company, London Filmed is here to help plug the gaps.

Takeaway Tip: Don’t be afraid to switch up team roles, or to seek expert assistance in areas where you lack experience.

3. Coach your speakers

The way that your speakers engage with your audience from a stage versus a screen is very different. By now, many speakers will have enough experience delivering keynotes remotely that they’ll have adapted their style of delivery, but it’s still worth making time to talk with your lineup about the way they approach their presentations.

Without the visual cues of an audience responding in real time to their session, it can be hard for speakers to adjust their tone, pace, and delivery. Even something as simple as not being able to hear laughter in response to jokes they crack can be enough to unsettle an unprepared speaker. All this will have a knock-on effect on the audience’s enjoyment.

To ensure great attendee engagement, your speakers need to be tactically primed to bring them on board. Brief your speaker regarding the format in which their session will be presented and displayed (for example, how will their slides or demonstrations be integrated into the attendee view) and talk to them about the differences or difficulties they may experience, especially if this will be their first virtual engagement.

4. Choose an unflappable host

Whether you’re looking at an in-person or virtual event, picking the right MC to host your event is always important. When you’re making a choice for your virtual event, think carefully about the qualities that you’re looking for.

Of course, you’ll want someone with the right personality to carry the tone and atmosphere you’re hoping to convey, but you’ll also need someone grounded, calm, and able to command attention – essentially, you’re looking for an anchorman or woman, who’ll be able to clearly and confidently segue from presentation to presentation without the need for physical props, introductions or the comfort of a lectern to hide behind.

You’re looking for someone who is going to be able to appeal to your audience’s eroded attention spans, keeping them tuned in and attentive. They should also be able to give clear instructions, helping attendees to get the most out of the engagement tools that you’re offering.


5. Revise your schedule design

With in-person events, event schedules needed to be planned to fit around catering serving times, and the need for people to use the bathrooms. Typically, compared to virtual events, presentations are longer, breaks are clearly defined, and precious minutes for AV switchovers, testing, and set swaps can be lost.

The rule book is ripped up when it comes to virtual events. Your attendees may not need 45 minutes to queue up at registration, find their name badge and grab a tote bag of freebies, but your schedule should reflect the different challenges that they’ll face.

When it comes to engagement, attention spans are shorter. Your sessions should be too. Look to keep presentations short and snappy to keep people’s focus in a distracting home environment. Social convention keeps folk in their seat at a conference, but it’s much more tempting to wander off to make a coffee at home, so be sure to build in clearly defined coffee/comfort breaks to guard against this happening, helping attendees to keep focus.

Mix up your formats, and make the most of the lack of travel and hotel expenses eating up your budget to invest in bigger names, or more experienced voices to make up panel sessions and more. Consider levelling up your digital assets with animation or motion graphics. Or create engaging content with our video production services before your event to add to the agenda.

6. Invite interaction

It will seem obvious, but if you want engagement, ask for it! When running a virtual event, it’s all too easy for attendees to feel as though their experience of the event should be entirely passive. By adding regular Q&A sessions, you set different expectations.

Give people different ways to interact. Not everyone is comfortable coming off mute to ask a question (or perhaps they’re in a noisier home environment), so encourage questions via the chat or messaging function.

Audience Engagement technologies like Slido can have a huge impact here, adding intuitive, easy ways for audiences to become more active event participants. Make sure your host is briefed to encourage questions and educate your audience on the methods by which they can be submitted.

7. Put it to the vote

Polling can be a great way to encourage engagement without asking too much of your crowd. Without a physical “room to read” polls can be a great way to take the real-time temperature of your audience.

We’d recommend looking for a solution that’s integrated into your virtual event platform, if at all possible. This increases engagement by removing the extra step of asking your attendees to download an app in order to participate.

8. Break out the breakouts

Remember that engagement isn’t just about attendees responding to presentations and panels. You also want to encourage their interactions with each other – after all, networking is a hugely important element of the events we run outside of the virtual realm.

As with our first point, set realistic expectations. You’re not looking to perfectly replicate the experience of in-person networking (nor would you be able to.) What you can do is set the stage for more meaningful connections to be made.

Providing smaller breakout meeting spaces, with clearly defined goals, interests or motives can be a great start at encouraging your attendees to self-identify and select the session that will be the most beneficial to them.

9. Schedule some light relief

Occasionally, switch up the pace. This will help to keep your audience sharp, switched on, and entertained. You might want to schedule a “mystery speaker” (encourage people to keep guessing), some live music, or even a virtual happy hour preceded by a cocktail-making tutorial.

You can also consider gamifying interaction at your event, with leaderboards or virtual badges to be won for the most questions asked or photos posted to a certain hashtag. Get creative here, and you’ll be richly rewarded.

10. Don’t go dark

Finally, if you want to keep your audience in the palm of your hand, you need to inspire confidence. In line with the increase in virtual events, people’s tolerance for error when it comes to technical gaffs is decreasing. If your production feels clunky, or you keep dropping out of presentations, you’ll struggle for any kind of meaningful engagement.

If attendees suspect they’re about to lose the speaker that they’re watching, it’s fair to assume that they won’t be fully invested in the rest of the event, you might even lose them completely. Take every precaution you can to ensure that the technical production of your virtual event is totally flawless, from seamless transitions to intuitive routes for interaction.

Key takeaways

  • Look to engage your audience on an entirely different, and much more individual level.
  • Don’t be afraid to switch up team roles, or to seek expert assistance in areas where you lack experience.
  • Check that your speakers have clear expectations about what presenting remotely will feel like.
  • Choose a host with gravitas, who’ll be able to keep a sense of consistency for your audience.
  • Enjoy the freedom to experiment with your event programming, but be mindful of your attendees’ attention spans.
  • Make asking questions easy through a variety of formats so that no one feels they can’t voice their thoughts.
  • Give people an easy and instant way to make their feelings known with interactive polling options.
  • Make networking as unintimidating as possible by keeping groups small and focused.
  • There’s a place for fun at virtual events, don’t be put off from injecting a little playfulness and personality.
  • Ensure you keep your audience in the palm of your hand with high-quality production values and reliable, dependable tech.

More insights

What are Digital Event Assets and When Do I Need Them?

In this guide, we walk you through each type of digital event asset and what they are used for so...

Three Simple Ways To Make Your Event More Sustainable

Our top tips to simply transform your event branding from traditional to more sustainable, lowering the impact of your event...

What Are RAW Video Files and How Are They Used?

To clear up any confusion that surrounds RAW files, we are going to explain what they are, how they’re used...